Introduction
At Vintage Cooperative of Iowa City ("we," "our," "us"), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our residence and service providers.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
a. Personal Information:
Phone number
Name
Email address (if provided)
b. Message Data:
The content of SMS messages sent and received
Delivery status of SMS messages
Interaction data related to SMS messages
2. How We Use Your Information
We use the collected information strictly for communication purposes, specifically for:
a. Communication:
Providing updates about service and work done via SMS
Responding to resident inquiries
3. Sharing Your Information
We will not share, sell, or disclose your information to third parties except:
a. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
b. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
a. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message. contacting us at
office@vintageiowacity.org or by calling our main office number.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.